Saturday Hold at FedEx Location service is not available for FedEx Express Freight. We will assess an inside delivery charge when shipment breakdown is necessary to fit a shipment through a doorway. For customers who do not have a regular scheduled pickup, we assess a per-package on-call pickup charge. If the delivery is not made by the date scheduled, the company provides a refund or a credit. 1. If the address on your ID does not match the recipient address on the package, bring a current bill with the matching name and address. There is no additional charge to drop off your shipments on Saturday at a FedEx location (not all FedEx Express® Drop Box locations offer Saturday pickup). Choose Currency C.O.D. This option is not available with FedEx Home Delivery®. If a C.O.D. Fees may apply for Saturday service and, if applicable, courier pickup. 1Dependent on merchant’s current order-fulfillment process times. FedEx SameDay is available 365 days a year. We may use the address included in the shipper's electronic shipment information to determine whether an address correction is necessary. We will not reattempt delivery unless the shipper or recipient requests it. Outside the U.S., Saturday pickup is not offered for FedEx International Economy® or FedEx Express Freight international services except in countries where Saturday is a regular business day. FedEx will resume normal delivery on the first business day after your specified end date. Package picked up. Express FedEx Express® Freight Saturday pickup is available in several U.S. markets with FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight, FedEx 3Day® Freight, FedEx International Priority® Freight and FedEx International Economy® Freight services. You can't always be there when we stop by to pick up your FedEx shipments. FedEx Extra Hours is a contract-only service; contact your FedEx account executive for details. Unsecured = Personal check, money order, cashier's check, company check, official check or certified check. Deliver your package to a more convenient address. In Alaska, Saturday delivery is available in A4 and AM primary service areas of Anchorage only. This could be for various reasons, such as shipper restrictions, package security or signature requirements. FedEx Standard Overnight shipments normally are available for pickup by noon the next business day. Select ZIP codes in our A6 and PM service areas have Saturday pickup as well. Indicates that we picked up your package. Many staffed FedEx drop-off locations are open on Saturday, and some FedEx Express® Drop Box locations have Saturday pickup. To request a refund or credit under the FedEx Money Back Guarantee, go to fedex.com/billingadjustment. If we are unable to complete delivery under these circumstances, we are not liable for failing to meet our delivery commitment.  The adjacent loading area is defined as a pickup site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. Get more information by going to fedex.com/us/securityupgrade/. As a web-based service, you can access the same options for your deliveries through your favorite browser. To a nearby store? FedEx Express uses a global air-and-ground network to speed delivery of time-sensitive shipments, by a definite time and date with a money-back guarantee 1. FedEx Ground® Electronic C.O.D. The door tag and a government-issued photo ID are needed for pickup. Service is also available to some Far East and Middle Eastern countries that consider Saturday a regular business day. Some exceptions apply. You can schedule a FedEx Express® pickup for the same day (provided you request it before the cut-off time in your area) or the next business day. Options include: FedEx will obtain a signature in one of three ways: In the U.S. and Canada, Indirect Signature Required is available for residential shipments only. If the shipper provides an incomplete or incorrect recipient address, we may attempt to find the correct address and complete the delivery, and a special handling fee will apply (see Shipping Fees). Monday–Friday; Saturday service available at some locations. See the FedEx Express Terms and Conditions and FedEx Ground Tariff in the FedEx Service Guide for details.  Flexible options provide signatures via your electronic shipping solution, fedex.com or fax, or delivered to you via FedEx. See Shipping Fees. Ground on-call pickup charges do not apply if you drop off your package at a FedEx shipping location. U.S. FedEx Express® Freight. You may request another delivery attempt by calling 1.800.GoFedEx 1.800.463.3339. (A FedEx account number is required to get complete proof-of-delivery information.) We are not liable for failing to meet our delivery commitment time for any shipment with an incomplete or incorrect broker address. This charge does not apply if you drop off your package at a FedEx shipping location or if you have regular scheduled pickup. This contract-only service allows you to leverage your local brick-and-mortar store locations and distribution networks to make online buying easy and convenient for your customers. Â. Delivery on a specific date at a specified time: Request delivery on a specific date and within a specified time period. When requested, FedEx may move U.S. express freight shipments to positions beyond the adjacent loading area. The original delivery commitment time applies. Usually, during sell or offer period there is lot of load and other routine season courier / logistics partner does not employ adequate staff. FedEx Ground Pickup can be scheduled for the next business day or any business day up to 2 weeks in advance. never ask for information via email. Certain options may not apply to specific deliveries. One on time the other in transit for days, every day they change it to in transit and say delivery by end of day. For an explanation of FedEx Express Freight service areas and delivery commitment times, see Express Freight Delivery Commitments. Pickup is available within approximately 30 miles of the local-market FedEx Express ramp for packages weighing up to 70 lbs., with an option up to 150 lbs.2 An average daily volume of 10 packages is required per location. It's the secure, convenient way to ensure a FedEx Express. If necessary, a second reattempt may occur by the FedEx Priority Overnight or FedEx International Priority commitment time the following business day.  To determine which service area your destination address falls within (A1, A2, AA, etc. When Saturday is a regular business day in the destination country, Saturday delivery does not have to be marked on the shipment documentation, and the special handling fee does not apply. See Shipping Fees.  FedEx will identify the recipient by name or address. Express packages (international). For FedEx Express® international packages, we will reattempt delivery either automatically or upon request if: 1) no one at the recipient address or a neighboring address is available to sign for the package and there is no signature release on file; 2) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 3) we, at our sole discretion, determine the package may not be released. 4. FedEx 2Day shipments picked up on Thursday can be scheduled for Saturday delivery by 4:30 p.m. (5 p.m. in Alaska) in our A1, A2, AA, A3, A4, A5 and AM primary service areas. 2 pair of shoes ordered from same company coming to same address. Direct Signature Required overrides any recipient release that may be on file for deliveries to nonresidential addresses. box ZIP code. FedEx Express, FedEx Ground & FedEx SameDay, looking to track the status of your package? Any such charges will be billed to the recipient, unless you instruct us otherwise. The adjacent loading area is defined as a delivery site that is directly accessible from the curb and is no more than 50 feet inside the outermost door. We have updated our list of supported web browsers. To and from Puerto Rico or other international locations. Recipient. A special handling fee applies for Saturday delivery (see Shipping Fees). It's available for package deliveries in the U.S.*. FedEx International Ground® See Shipping Fees. 2. Talk to your FedEx account executive or call 1.800.463.3339 to see if you qualify for regular scheduled pickup. Some exceptions apply. Specify secured or unsecured1 payment type when preparing the shipping label (if using manual airbills, use the FedEx C.O.D. You have three ways to get your money — and we are the only ground carrier that accepts cash. FedEx Express and FedEx Ground Door Tags (Front). FedEx 2Day A.M. shipments normally are available for pickup by 9 a.m. or 9:30 a.m. (Monday–Friday) the second business day after shipment at most FedEx locations. You receive a timely remittance report with full details. ), call 1.800.463.3339. Sometimes FedEx is unable to leave your package when you are not available. FedEx Priority Overnight shipments picked up on Friday can be scheduled for Saturday delivery by noon in our A1, A2, AA and A4 service areas and by 1:30 p.m. in our A3, A5 and AM service areas. Within the U.S., we also will assess this fee if the address is a P.O. Get exclusive benefits when you open a FedEx account. From a neighbor, building manager or someone at a neighboring address. Shipments to international destinations may be picked up in the U.S. on Saturday in our A1, A2, A3, AA and AM primary service areas for a special handling fee (see Shipping Fees). Explains why we were unable to pick up and what steps you can take. Â. Select All Tracking Services from the Tracking tab at fedex.com, then Obtain Proof of Delivery, to see the signature image online or have it faxed free of charge. Saturday delivery is available in select international destinations via FedEx® International Next Flight. FedEx Ground same-day pickup service is available in select areas (provided you request it before the cut-off time in your area) for FedEx Ground and FedEx Home Delivery® packages, excluding FedEx Ground return solutions. Get instructions. For shipments to U.S. destinations, FedEx will obtain a signature from someone at least 21 years old at the delivery address (government-issued photo identification required). FedEx Home Delivery® provides standard Saturday delivery to most U.S. residences at no extra cost. We recommend using one of the following browsers for an optimal website experience. Delivery at a specified time: Request delivery between 5 p.m. and 8 p.m. by the original scheduled delivery date. enables you to extend new payment options to your customers. Once I replied that it had been in transit to the 'local terminal' for the past 6 days in a never ending loop they just shrugged with the equivalent of 'i dunno lol'. FedEx Ground® pickups can be scheduled for the next business day or up to 10 business days in advance. Fees for requesting a specific delivery date/time. It allows senders to request a specific delivery date as long as that date is not a Monday, a holiday, or a date earlier than the one set by the company's own system. Request to redirect your package to a nearby store so you can pick it up later. Additional Information  Options include: Delivery note. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services. We may use the address included in the shipper's electronic shipment information to determine whether an address correction is necessary. Call 1.800.463.3339 to determine the service area for your destination. Want it delivered to your home? The money-back guarantee does not apply to these shipments, and we are not liable for failing to complete delivery or meet our scheduled delivery time. The recipient can sign a FedEx door tag authorizing release of the package without anyone present. Contact your FedEx account executive to sign up. A fee applies to have the signature information delivered to you in a FedEx® Envelope (we'll send it via FedEx Standard Overnight). The FedEx door tag system notifies you when we've been there, giving you information regarding FedEx Express® and FedEx Ground® shipments. **A per-package fee may be assessed for these requests. *Some restrictions … If checked, the shipper has given us permission to leave your package if we obtain a signature. FedEx tries to contact your recipient before delivery so payment is ready. $33.50 per package (delivery 1 day after the original scheduled delivery date) $22.50 per package (delivery 3 days after the original scheduled delivery date) $14.50 per package (via FedEx Ground or FedEx Home Delivery ®) box address, we may assess the fee if a valid telephone, fax or telex number is not provided for the recipient.  The complete guide to Friday, Jan. 1 on New Year's Day 2021. The company makes deliveries by the end of the business day. See the FedEx Ground Tariff for details.  For any additional questions, go to fedex.com/doortag or text "doortag" to 1.800.463.3339. We provide a late pickup at your location, then next-day FedEx Express delivery to eligible ZIP codes in your local area. Frequently Asked Questions - FedEx Delivery Manager, Refuse a signature required package by telling the driver you don’t want the package and refusing to sign for it, For most businesses, refusal of packages can be done by a receptionist or gatekeeper, Remember, don’t sign acknowledging receipt if you are refusing the package, If you miss three delivery attempts, a signature required package will automatically be returned to sender, f no signature is required, you can still refuse delivery once the package has been delivered, A representative will either help schedule a pickup or direct you to a FedEx dropoff location to complete the return, Requesting a vacation hold (up to 14 days), $33.50 per package (delivery 1 day after the original scheduled delivery date), $22.50 per package (delivery 3 days after the original scheduled delivery date), $14.50 per package (via FedEx Ground or FedEx Home Delivery, $5.55 per package for delivery on a specific day. if you want us to collect payment in the form of certified check, money order or cashier's check. FedEx Standard Overnight® Most postal and courier services, including most FedEx services, are closed on New Year's Day… FedEx Ground will indicate that we were not able to make a pickup by leaving the FedEx Ground door tag, above. Recipients must make C.O.D. Select the Hold at Location option in the Special Services section of FedEx Ship Manager, To find locations where this option is available, go to, FedEx Priority Overnight and FedEx 1Day Freight shipments normally are available for pickup by 9 a.m. or 9:30 a.m. (Monday–Friday) the next business day after shipment at most FedEx locations. Your package will be held at the indicated location for 5 business days, after which time it may be returned to the shipper. if you want us to collect cash from your recipient (additional fee applies). When you select a vacation hold, FedEx Express and FedEx Ground deliveries to your residential address are suspended for a date range you specify, up to 14 days. Obtain a signature from someone at the delivery address. Your bank can tell you what this fee will be. The person authorized to pick up the package may be required to provide photo identification.  See Shipping Fees. Want more control over future deliveries? Go to the drop-off locator to see FedEx locations served on Saturday. Enroll in FedEx Delivery Manager today at fedex.com/delivery or in the FedEx app. For example, some shippers may restrict certain delivery options or may not allow recipients to change the destination once the shipment is in transit. service using FedEx electronic shipping systems, but not when using the FedEx C.O.D. For regular-scheduled-pickup customers, upon request, we may provide pickup service to another address other than the shipping location associated with the FedEx Ground account number for an additional charge per unique address per week. FedEx Hold for Pickup allows you to request packages to be held at a FedEx location. For any package requiring an adult signature, the package will only be released to someone 21 or older. The following services are complimentary: Follow the directions on the door tag to verify that your package is available for pickup. FedEx Ground E.C.O.D. If you want more details about the status of or other options to receive your package, you can select your preferred communication channel listed below. Saturday delivery is not available to extended service areas. We may make three attempts to pick up FedEx Ground® Call Tag shipments. Note: This option is not available for Direct Signature Required and Adult Signature Required packages.Â, For FedEx Express packages, you can leave the signed door tag on your door or use the FedEx Mobile app or fedex.com to sign electronically and we will deliver your package the next business day.Â. Select a date and/or time for your delivery. Checkbox. This is important information about your package. FedEx Signature Proof of Delivery: an image of your recipient's signature. We recommend using one of the following browsers for an optimal website experience. For international shipments destined to a P.O. We also offer Saturday delivery in most areas of the U.S. with FedEx SameDay® service, depending upon flight availability. is available with FedEx Ground. Hold at Location is available with the following services: FedEx Priority Overnight® (Saturday delivery available), FedEx 2Day® (Saturday delivery available), FedEx Home Delivery® (Redirect to Hold only). FedEx Cut Down to Size by Dodge & Cox. FedEx Ground® C.O.D. For U.S. express freight shipments, each shipper- or recipient-arranged reattempt will be subject to a delivery reattempt charge in addition to all other applicable charges. shipments. FedEx Express pickup can be scheduled for the current or next business day. If you want FedEx to reattempt a delivery, call 1.800.463.3339. Talk to your FedEx account executive or callÂ, To and from extended service areas for FedEx Express. Every effort is made to deliver every package as soon as possible, so an exception does not necessarily denote a late shipment. 1The Canadian currency exchange rate does not include your bank's service fee. shipment is refused by the recipient, FedEx will return the shipment to the sender. Express and ground U.S. residential shipments. FedEx Express, FedEx Ground and FedEx Home Delivery® will reattempt delivery either automatically or upon request if: 1) the shipper has selected a FedEx Delivery Signature Option and no eligible recipient is available to sign for the package; or 2) we, at our sole discretion, determine the package may not be released. Delivery on a specific date at a specified time: Request delivery on a specific date and within a specified time period. Saturday delivery is available to limited ZIP codes in Honolulu only. FedEx Express Saver® FedEx® Collect on Delivery (C.O.D.) All carriers be it government USPS or private (UPS, FedEx, etc.) If no signature option is selected, we may deliver residential shipments without a signature. A few of the delivery options are only available for a fee as noted below. A special handling fee will apply for delivery or attempted delivery to the corrected address (see Shipping Fees). payment instrument collected upon delivery is the same as FedEx Standard Overnight in AA, A1, A2, A3, A4, A5, A6 and AM areas, and FedEx 2Day in PM and RM areas. If a delivery requires a signature or if the package cannot be left at your home, we may deliver your package to a nearby secure location for pickup, such as your local FedEx Office or Walgreens store. A secure FedEx location will hold your package for up to 7 days. Redirect to Hold is available in the U.S. only. For additional details about Alaska and Hawaii shipments, please see FedEx® Alaska and Hawaii services. FedEx pioneered overnight delivery in 1973 and remains the world's largest "express" package provider. Only one redirect is allowed per package. Cheaper 'by-road' options are also available, varying from two days' delivery time (such as France), to up to a week (former USSR countries). Recipients will be presented with full charges before confirming their request. For shipments to other destinations, FedEx will obtain a signature from someone at the delivery address who is at least the age of majority in the destination country. FedEx Express® Freight Saturday delivery is available to several U.S. markets with FedEx First Overnight® Freight, FedEx 1Day® Freight, FedEx 2Day® Freight and FedEx International Priority® Freight services. Signup is free, as are most of the frequently used options. Select ZIP codes in our A6 and PM areas may have Saturday delivery as well. (Hold at Location is not available for FedEx SameDay. Address correction is also required if the recipient phone number is omitted for a Rural Delivery (RD) address or a Star Route Assignment (SRA) address in Alaska. Signature release. Get exclusive benefits when you open a FedEx account. After three attempts to notify the recipient or shipper, or 5 business days after the initial delivery attempt, whichever comes first, the shipment may be considered undeliverable.  To check on the service area for your shipment, use the Service Area Locator or call 1.800.332.0807. On your schedule at locations that are convenient to where you work or.. Package at a FedEx Express pickup can be scheduled for the next business within... Specific date and within a specified time: request delivery on a specific date and a. Using FedEx electronic Shipping solution, fedex.com or fax, or delivered to you via FedEx selected! Required overrides any recipient release that may be returned to the shipper 's electronic shipment information to the! 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